Question 1

Do you bring your own cleaning supplies & equipment ?

Accepted Answer

Yes we bring all supplies and equipment . Only thing you might need to provide is a stool or ladder to clean fan or bedsheets to set up bed .

Question 2

What areas do you service ?

Accepted Answer

We service Nassau County Long Island NY and Queens NY .

Question 3

What products do you use ?

Accepted Answer

We either use hard chemicals(Lysol , Method , Bleach) Or Eco Green Products depending on instructions of the client . Eco Green Product is an extra cost .

Question 4

Do i need to be home during the cleaning

Accepted Answer

We understand how busy life can be . About half of our clients aren't home while we clean. Make sure you include accurate instructions for gaining entry to the home when scheduling online or over the phone .

Question 5

Are pets a problem ?

Accepted Answer

Of course not ! We understand the love for pets , that's why we make sure to communicate to our team that if there is a pet during the cleaning to always be careful and work around it .

Question 6

What method of payment do you accept?

Accepted Answer

We accept Credit , Debit , Cash , Zelle , And Checks

Question 7

How do I cancel or reschedule?

Accepted Answer

You can call or email us to cancel or reschedule . If cancelled deposit fee payed before cleaning is kept unless cleaning is rescheduled .

Question 8

How many people will be in my home during each cleaning?

Accepted Answer

Depending on the cleaning job it will range from 1  up to 5 team members in your home . The normal home requires 1 - 2 cleaning staff and occasionally we will have a manager or trusted person to make sure everything is in order .

929-266-5387

Frequently asked questions